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Click here for News and Notices from City of Crescent City
Garbage Pickup times are Monday and Thursday
Trouble making a payment? See the Frequently Asks Question section below
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Applications & Forms
APPLICATIONS
Natural Gas Account
Gas Account Application (English)
Gas Account Application (Spanish)
Water & Sewer Account
Water & Sewer Account Application (English)
Water & Sewer Account Application (Spanish)
FORMS
Natural Gas Information
Gas Account Information Sheet (English)
Gas Account Information Sheet (Spanish)
Recurring ACH Authorization
ACH Form (English)
ACH Form (Spanish)
Natural Gas Public Awareness
Natural Gas Public Awareness - Spanish
Crescent City Cares
Contribution Form (English)
Contribution Form (Spanish)
Utility Temporary Turn Off / On
Utility Temporary Off / On (English)
Utility Temporary Off / On (Spanish)
Frequently Asked Questions
General Information
For information about Boil Water Notices Click the image below
Utility Billing & Customer Service Department
Mission Statement
“To provide timely and accurate utility bills to our water, sewer and natural gas customers, while maintaining a high level of courteous and professional customer service.”
The Billing and Customer Service Department, under the supervision of the City Manager, is responsible for the monthly billing for utility services including water, sewer, natural gas and garbage pick-up for Crescent City residents, as well as natural gas service in Welaka, Pomona Park, Satsuma and San Mateo. This department also coordinates service calls to water and natural gas customers.
Anyone with billing or service inquiries may call: (386) 698-2525
or email at [email protected]