Click here for upcoming meetings
Click here for upcoming events
Click here for News and Notices from City of Crescent City
Garbage Pickup times are Monday and Thursday
Trouble making a payment? See the Frequently Asks Question section below
Go Paperless! Click here to sign up
Pay Your Bill for Free With doxo Using the Link Below!
https://www.doxo.com/bill-pay/city-crescent-city-fl
Pay Your Bill for Free With doxo Using the Link Below!
https://www.doxo.com/bill-pay/city-crescent-city-fl
About doxo:
eCheck/bank account payments are FREE. Payments made with a credit/debit card or Apple Pay will include a transaction fee, $2.95 or 3.1% of the payment amount, whichever is greater.
Questions about a payment you made, how to use doxo, etc?
doxo Support can be reached at 1-855-791-9986. Support Agents are available 8AM EST - 8PM EST.
Puede comunicarse con nuestro equipo de soporte que habla español llamando al 855-445-3645.
Frequently Asked Questions about doxo:
https://www.doxo.com/w/user-support/
Applications & Forms
APPLICATIONS
Natural Gas Account
Gas Account Application (English)
Gas Account Application (Spanish)
Water & Sewer Account
Water & Sewer Account Application (English)
Water & Sewer Account Application (Spanish)
FORMS
Natural Gas Information
Gas Account Information Sheet (English)
Gas Account Information Sheet (Spanish)
Recurring ACH Authorization
ACH Form (English)
ACH Form (Spanish)
Natural Gas Public Awareness
Natural Gas Public Awareness - Spanish
Crescent City Cares
Contribution Form (English)
Contribution Form (Spanish)
Utility Temporary Turn Off / On
Utility Temporary Off / On (English)
Utility Temporary Off / On (Spanish)
Frequently Asked Questions
General Information
For information about Boil Water Notices Click the image below
Utility Billing & Customer Service Department
Mission Statement
“To provide timely and accurate utility bills to our water, sewer and natural gas customers, while maintaining a high level of courteous and professional customer service.”
The Billing and Customer Service Department, under the supervision of the City Manager, is responsible for the monthly billing for utility services including water, sewer, natural gas and garbage pick-up for Crescent City residents, as well as natural gas service in Welaka, Pomona Park, Satsuma and San Mateo. This department also coordinates service calls to water and natural gas customers.
Anyone with billing or service inquiries may call: (386) 698-2525
or email at [email protected]