Payments can be made using a credit card or debit card with a Visa, MasterCard, American Express or Discover card logo.
Yes, there is a 3% fee for credit/debit card payments.
No, a debit transaction is ran the same as a credit transaction.
Yes, please call customer service at (386) 698-2525
There are two common reasons for getting this error message.
- The credit/debit card number entered is invalid. Please check to make sure the billing number was entered appropriately and retry your payment.
- The expiration date you entered was invalid. Please check to make sure the correct month and expiration date was entered and retry your payment.
Please contact our customer service number for assistance with trouble shooting the error at (386) 698-2525.
This error means the zip code you entered does not match the cardholder's address. If you feel you entered the zip code incorrectly, please try your payment again using the correct zip code. Please note that even though the payment failed, this will still appear as a pending transaction on your billing statement. The pending transaction will drop off of your account within 48-72 business hours once the failed authorization is cleared.
If you feel you correctly entered in the zip code, it is recommended you do not try to make the payment again, Call your credit card issuer to determine if they have the right zip code associated to your card.
We are currently experiencing issues with Google Chrome where payment information is not being submitted. Please switch to an alternate browser such as Internet Explorer, Firefox or Safari and try making your payment again. If you have questions as to whether or not your payment was actually accepted, please contact customer support at (386) 698-2525